In order to provide you with online shopping services, our basic functions include account registration and login, product/service information display, order and order management, payment, product/service delivery, customer service and after-sales, and transaction security. In the process of using the above functions, we will collect and use the following information about you. If you do not provide the corresponding information, you will not be able to use our products and/or services normally.

In addition to the basic functions, we also provide you with some additional functions, including permission-based shopping experience delivery service and information disclosure function . You can choose to separately agree or disagree with the personal information involved in this part of our collection and use. If you refuse to provide it, you will not be able to use the relevant additional functions normally, but it will not affect your use of our basic functions.

Please understand that the version and scope of the product/service used by different users are different. If the collection and use rules for specific function display are different from this privacy policy, please refer to the content of specific function display. We provide you with the functional scenarios and personal information collected and used are as follows:

When you register to use our platform, you need to provide us with mobile phone number , we will send SMS verification code to verify your identity is valid, through the SIM card information identification and display the corresponding operator. Your account name is your default nickname . You can modify and supplement your nickname and real-name authentication information, which belongs to your account information ".

After the registration is complete, you can choose to make our platform account information or authorize us to obtain your third-party account information to log in. If you do not provide such information, you will not be able to log in and use our products and/or services. At this time, you can use the browsing and search functions, and we will not collect your above personal information.

In order to display goods or services to you, we will collect your device information (including device model, OAID/IDFA, IDFV, operating system and application version, language setting, resolution), browser type to sort the corresponding goods or services content and adapt to your application version and device interface. After your explicit authorization, we will collect your location-related information (GPS location information, WLAN access point, Bluetooth and base station sensor information) when you use the product information display and search function.

In order to provide you with search history, browsing records, favorite goods or shops, concerned shops, shopping carts or order goods or services display services, we will collect your browsing information, search records, collection records, concerned records, purchase information, order information .

Based on your above information and your delivery address , we will conduct data analysis, predict your preference characteristics, and push you goods/services, commercial advertisements, commercial text messages and other marketing information that may be of interest to you. If you need to modify the order of goods or services shown to you or commercial advertising and other content, you can do so in the following ways:

(1) If you are not interested in the goods or services displayed on the front page "Recommended for You", you can choose to reduce or block the relevant goods or service categories by pressing the recommended goods or service picture for a long time and according to the prompt pop-up window;

(2) If you do not want to receive the goods or services comprehensively recommended by the search page for you, you can choose to receive the corresponding search results display according to the sales volume, price or other optional dimensions on the page;

(3) If you do not want to receive commercial SMS, you can cancel the mobile phone promotion SMS we sent to you by replying to unsubscribe or unsubscribing or closing through SMS prompts or other methods provided;

(4) If you do not want to receive the message notification sent by APP, you can set it through the mobile APP "Message Center-Message Settings;

(5) If you want to manage the personalized advertisements we send you, you can set them in "My-Account Settings-Privacy Settings-Advertising Management.

(6) If you want to manage the personalized content we send to you, you can set it in "My-Account Settings-Privacy Settings-Recommendation Management.

(7) Other: You can cancel the promotion information of mail subscription in the mail subscription menu of the PC account setting page.

(8) If you believe that the content we provide you affects your legitimate rights and interests, you can contact us through customer service.

When you choose to settle the goods/services, the platform will generate your purchase order. You need to fill in at least your consignee's name, shipping address and mobile phone number in the order, and the order will contain order number, information about the goods or services you purchased, the time of placing the order, the amount of money you should pay and the payment method . You can also fill in the consignee's contact number, email address, zip code to add more contact information to ensure that the goods can be delivered accurately, do not fill in this information does not affect the generation of your order. If you need to issue an invoice, you will also need to provide the invoice header, taxpayer identification number, and the email address from which you received the invoice .

All of the above information constitutes your " order information ", and we will use your order information (including with third parties who provide you with the above services) for your identity verification, transaction confirmation, payment and settlement, completion of delivery, order inquiry and customer service consultation and after-sales service. We will also use your order information to determine whether your transaction is abnormal to protect your transaction security.

After you place an order, you can choose the payment services provided by the affiliates of our platform or the third-party payment institutions cooperating with our platform (including Jingdong payment, WeChat payment, UnionPay, Netlink and other payment channels, hereinafter referred to as "payment institutions"). We need to share your Jingdong order number and transaction amount information with these payment institutions to complete the order payment function . When you use the payment function, the payment institution will collect or verify your bank card (including savings card, credit card) and other necessary payment information through its page to realize its confirmation of your payment instructions and complete the payment, which is applicable to the corresponding privacy policy of each payment institution.

In order to understand the progress and status of your payment, we will collect the corresponding payment information from the payment institution you choose, including payment time, payment method, and payment amount .

When you place an order, or get trial supplies, prizes, our platform partners or delivery company will complete the delivery of the order for you. You understand and agree that the merchants or delivery companies we work with will use your order information in the above links to ensure that the goods you order can be safely delivered .

Your account information and order information are used for our call and aftermarket functions. To keep your account secure, our call center agents and online agents will use your account information to verify your identity with you. When you need us to provide customer service and after-sales service related to your order information, we will check your order information . In addition, when you apply for a refund or return, we need to collect your contact person, contact information and return address to ensure the completion of the corresponding after-sales service.

If you have received or purchased commodity transportation insurance, the freight incurred when you return or exchange goods may be compensated by the transportation insurance service provider. in order to realize insurance and claim settlement, we will collect or inquire the starting and ending period of the warranty, the courier company of the returned goods, the courier number of the returned goods, the return address and the delivery time information.

In order to ensure the stability and security of the system when you use our products and/or services, prevent your personal information from being illegally obtained, more accurately prevent fraud and protect account security, we need to collect your device information (device model, OAID/IDFA, Android ID/OPENUDID, IDFV, operating system and software version, device status, network status), log information, IP address, browsing information, order information, SIM card information (operator and country code), battery usage to identify whether it is a real natural person user. When triggering abnormal behavior (remote login, multiple password input errors, abnormal payment amount, abnormal operation behavior log), we will collect your location information, ssid, WIFI name, common software list information (only processed locally, not uploaded to the server), but we will not collect the above information of normal users. We may record some links ("URLs") that we think are risky. We will also collect your device information for analyzing Jingdong system problems, counting traffic and checking possible risks, and check when you choose to send abnormal information to us. If you do not provide the above information, we will not be able to protect your services and account security during your use of JD services.

1. Application permission application and usage rules

In order to make your shopping more convenient or fun, and enhance your online shopping experience on our platform, we need to access your system permissions to collect and use the required personal information. If you do not turn on these permissions, it will not affect your use of our basic functions, but you may not be able to use additional functions that bring you shopping pleasure or need to fill in some information repeatedly when purchasing certain products . About the authority we need to apply for and the corresponding purpose of collecting and using personal information. You can also make itemized settings through "My-Account Settings-Privacy Settings.

1, in order to statistics, analysis of your use of our products or services, to assist us in service experience optimization and product upgrade decision-making, we will collect data after encryption technology processing and can not re-identify specific individuals for machine learning, algorithm model training or other data analysis and mining processing.

2. If we want to use your personal information for purposes not specified in this privacy policy, or when we use information collected for a specific purpose for other purposes, we will ask for your express consent in advance.

3. Regarding the functions and scenarios not specified in this privacy policy, we will show you the corresponding personal information collection and use rules when you actually use the functions or scenarios, and obtain your express consent.