FIT:
2005-2011 Mercedes Benz W164 ML-Class / GL-Class
2009-2016 Mercedes Benz W212 E-Class
2005-2013 Mercedes Benz W221 S-Class
2006-2014 Mercedes Benz W216 CL-Class
2012-2019 Mercedes Benz W166 ML / GLE-Class
2012-2018 Mercedes Benz W246 B-Class
2011-2017 Mercedes Benz W218 CLS-Class
2007-2014 Mercedes Benz W204 C-Class
2009-2017 Mercedes Benz W207 E-Class Coupe & Cabriolet
1. After-sales service commitment
1.1 Commitment content
1. Provide timely and high-quality localization services. Our company has branches in **,**, **,** and other **places, and the branch **** team will provide customers with maximum technical support.
2. During the warranty period, the loss caused by improper use and management of the customer shall be borne by the customer, and our company will provide paid services. If the responsibility cannot be clearly separated, our company will provide the service first and then negotiate the cost bearing problem.
3. Our company will provide long-term system installation, debugging and maintenance training for customer technicians to facilitate customers to master the use of equipment.
4. All software products of our company are upgraded free of charge during the warranty period. The problems found by users in use and the optimization suggestions for the system shall be solved within 30 days.
1.2 Response time
We promise to provide 7 × 24-hour service after the contract is signed. Response within 1 hour after receiving the notice, general failure within 8 hours to provide solutions, complex problems within 24 hours to provide solutions and assign special personnel to the site to solve.